topic Re: Nest Hello Pink/Purple video in Cameras and Doorbells

Nest Hello Pink/Purple video

TangChateau — Fri, 06 May 2022 14:50:15 GMT

Hi,

I have a brand new nest hello wired doorbell. The camera footage at night displays normal however during the day, it is showing pink/purple hues. I have did a factory reset by holding down the reset and doorbell buttons at the same time then re-added the doorbell. This still hasn’t fixed the issue. Please help!

Re: Nest Hello Pink/Purple video

EmptyNester — Fri, 06 May 2022 15:17:58 GMT

It sounds like a bad unit. Can you return it where you bought it and exchange it for another one?

If not try opening a support ticket with Google for help. Here is the link:

https://support.google.com/googlenest/gethelp

Re: Nest Hello Pink/Purple video

Brad — Thu, 26 May 2022 16:21:01 GMT

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance.

Best Regards,

Brad.

Thanks for all of your help, EmptyNester!

Re: Nest Hello Pink/Purple video

Brad — Mon, 30 May 2022 15:40:00 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: Nest Hello Pink/Purple video

Brad — Tue, 31 May 2022 15:45:52 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.