topic Re: Nest floodlight not showing in app in Cameras and Doorbells

Nest floodlight not showing in app

Anonymous — Wed, 04 May 2022 12:47:52 GMT

I have had my device installed and working for some time and all of sudden my nest cam with floodlight is giving me issues. I can no longer see the flood light or control it as needed in the Google Home app. I tried removing device and re-adding and it still did not show up. Please help.

Re: Nest floodlight not showing in app

Brad — Tue, 10 May 2022 18:52:58 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue?

Best Regards,

Brad.

Re: Nest floodlight not showing in app

Yura_ — Wed, 18 May 2022 02:11:49 GMT

Yes. i have same issue and i dont see any resolution posted here. @Brad if you have a solution it will be very helpful

Re: Nest floodlight not showing in app

aatienza — Tue, 07 Jun 2022 23:59:35 GMT

Hey Yura_,

Sorry to hear you're having issue with your Nest Cam with floodlight. A few questions: did you make any changes to your Wi-Fi network? What's the status light of your device? Also, how far is it from your Wi-Fi router? Keep us posted.

Thanks,

Archie

Re: Nest floodlight not showing in app

aatienza — Sat, 11 Jun 2022 01:00:50 GMT

Hey Yura_,

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Archie

Re: Nest floodlight not showing in app

aatienza — Mon, 13 Jun 2022 21:51:16 GMT

Hey Yura_,

I'd like to bump in here to make sure that you've seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Thanks,

Archie