topic Re: My front and back cameras don’t work in Cameras and Doorbells

My front and back cameras don’t work

Kholamian — Tue, 24 May 2022 17:54:20 GMT

My cameras are not working and it’s really frustrating… the doorbell is not working too as well as the motion sensors.. I don’t know how to contact customer support???

Re: My front and back cameras don’t work

MplsCustomer — Tue, 24 May 2022 20:17:20 GMT

@Kholamian

The only method, unfortunately, that Google Nest offers to contact support is through this link:

https://support.google.com/googlenest/gethelp?hl=en

Re: My front and back cameras don’t work

SteveT1 — Wed, 08 Jun 2022 04:49:26 GMT

Hi there,

I apologize for the late reply. Do you still need help with this? You can click this link if you wish to contact our Google Support Team for assistance.

Regards,

Steve

Re: My front and back cameras don’t work

SteveT1 — Tue, 14 Jun 2022 00:00:19 GMT

Hi there,

Just wanted to check and make sure that you’ve seen our response. If you have other questions and concerns, feel free to let me know.

Thanks,
Steve

Re: My front and back cameras don’t work

SteveT1 — Wed, 15 Jun 2022 02:19:42 GMT

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve