topic Re: Where can I purchase a replacement mounting magnet for a Nest Cam Outdoor? in Cameras and Doorbells

Where can I purchase a replacement mounting magnet for a Nest Cam Outdoor?

Haoliva — Mon, 27 Sep 2021 23:19:05 GMT

I've searched online to look for a replacement part, but having zero luck.

Thanks

Re: Where can I purchase a replacement mounting magnet for a Nest Cam Outdoor?

JLP — Tue, 28 Sep 2021 06:37:16 GMT

Yes you can’t find them anywhere. We have just moved house. I took down the camera but forgot the magnetic mount. You would think that something like this would be available as a spare in case you wanted to have several mounting positions. I hope Nest can help.

Jon

Re: Where can I purchase a replacement mounting magnet for a Nest Cam Outdoor?

Kcrews — Wed, 06 Oct 2021 01:26:15 GMT

Also having the same issue and Google has them but only if your in warranty. No option to buy. Not sure how that make any sense? So incredibly frustrating…

Re: Where can I purchase a replacement mounting magnet for a Nest Cam Outdoor?

Brad — Tue, 12 Oct 2021 22:32:32 GMT

Hi all,

I am terribly sorry to hear about your Nest Camera issues! I can imagine it’s been quite frustrating being without a working device. I would love to look into this further for you.

I will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. Please let me know if you need any further assistance!

Best Regards,

Brad.

Re: Where can I purchase a replacement mounting magnet for a Nest Cam Outdoor?

Timv301 — Mon, 18 Oct 2021 18:19:05 GMT

Hello Mr. Brad can you contact me aswell for replacement magnets please? I have 2 outdoor cameras that during hurricane Ida the structures they were attached to are no longer. I still have the cameras however both magnets are gone.

Re: Where can I purchase a replacement mounting magnet for a Nest Cam Outdoor?

teddyt444 — Tue, 26 Oct 2021 19:26:43 GMT

I'm also looking to get 2 replacement magnets? How can I get them?

Re: Where can I purchase a replacement mounting magnet for a Nest Cam Outdoor?

Brad — Tue, 26 Oct 2021 19:27:48 GMT

Hey folks,

We can also reach out to anyone else who is looking for a replacement. There are just some delays at this time, so please look out for that email.

Best Regards,

Brad.

Re: Where can I purchase a replacement mounting magnet for a Nest Cam Outdoor?

BigDog9721 — Wed, 27 Oct 2021 16:51:30 GMT

Brad, I need 1 outdoor replacement magnetic wall mount for my Nest 2100ES camera... what do i need to do to get one? Also is there a way to replace the exterior lens on the camera? Mine has a few scratches. Thanks in advance.

Re: Where can I purchase a replacement mounting magnet for a Nest Cam Outdoor?

Kellyc — Fri, 29 Oct 2021 16:08:15 GMT

I need a replacement magnet also please.

Re: Where can I purchase a replacement mounting magnet for a Nest Cam Outdoor?

Perrie78 — Thu, 04 Nov 2021 04:39:58 GMT

Hi, I need a replacement magnetic mount for my camera. I tried the chat and it was really unhelpful. I can't understand why it's so hard to get a replacement (even when I'm willing to pay) for an over $100 camera. Anyway you can help? Thanks

Re: Where can I purchase a replacement mounting magnet for a Nest Cam Outdoor?

Gally777 — Fri, 05 Nov 2021 19:07:31 GMT

I need replacement Magnet as well. Please contact me. Thank you.

Re: Where can I purchase a replacement mounting magnet for a Nest Cam Outdoor?

Brad — Fri, 12 Nov 2021 17:52:55 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.