topic Re: Nest Battery camera - Idle feature in Cameras and Doorbells

Nest Battery camera - Idle feature

Nestuser128 — Mon, 27 Jun 2022 18:37:36 GMT

From what I can see, there is no way to move the camera out of Idle, to permanent 24/7 streaming unless it is plugged in?

I made the mistake of buying a discounted 2 pack from Google and not setting up right away. Otherwise, I would return this item immediately because of the Idle feature.

Re: Nest Battery camera - Idle feature

MplsCustomer — Mon, 27 Jun 2022 19:40:25 GMT

Our experience with the Google Nest Camera (Battery) that we purchased in Sept. 2021 is that it is always "Live" and recording 24/7 with our Nest Aware Plus subscription as long as it is plugged in with the optional power cable. If we turn off that circuit, the camera immediately goes into "Idle" mode. (And it works only in the Google Home app, unlike our older Google Nest cameras and doorbells.)

Re: Nest Battery camera - Idle feature

Nestuser128 — Mon, 27 Jun 2022 19:49:24 GMT

Yes thank you I read your earlier post on the issue. Its a major flaw that is not well explained by Google.

Re: Nest Battery camera - Idle feature

aatienza — Thu, 30 Jun 2022 22:11:45 GMT

Hey folks,

We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep your eye on the Google Nest Community page https://bit.ly/3h9zod5 for any updates.

Check out this link on how to file feedback.

Thanks,

Archie

Re: Nest Battery camera - Idle feature

aatienza — Tue, 05 Jul 2022 02:08:38 GMT

Hey folks,

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Thanks,

Archie