topic Re: Need to prevent someone from turning off camera in Cameras and Doorbells

Need to prevent someone from turning off camera

Nif — Sun, 19 Jun 2022 14:49:25 GMT

My son has been turning off the camera and I don't want it turned off. How can I prevent him from doing that?

Re: Need to prevent someone from turning off camera

SteveT1 — Tue, 28 Jun 2022 22:33:46 GMT

Hi there,

Thanks for reaching out. People who have access to your Nest Account or added as a family member can make changes or manage your Nest products. Once you remove a family member, they no longer have access to the devices or services in the home, and their account is no longer linked to the devices.

You can check this article on how to Share a home and devices in the Google Home app for detailed steps.

Regards,

Steve

Re: Need to prevent someone from turning off camera

aatienza — Fri, 01 Jul 2022 23:19:20 GMT

Hey Nif,

Appreciate the help, Steve. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,
Archie

Re: Need to prevent someone from turning off camera

Nif — Sat, 02 Jul 2022 00:05:45 GMT

I'm good with the response I got. Thanks for following up!

Re: Need to prevent someone from turning off camera

aatienza — Sat, 02 Jul 2022 02:51:03 GMT

Hey Nif,

Thanks for the update. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Archie