topic Re: D in Cameras and Doorbells

D

Shar1 — Sat, 11 Jun 2022 14:30:38 GMT

My subscription can’t be added to my doorbell. So customer service removed my camera ,with my permission,and I thought we had to reinstall it. But they say they can’t, and I’m not getting any help, or answers. Was this not just paperwork. Nobody’s answering me.

Re: D

SteveT1 — Wed, 06 Jul 2022 23:45:03 GMT

Hi there,

I'm sorry to hear about that. Do you still need help with this? Also, what is the case number of your previous support interaction so we can check further?

Regards,

Steve

Re: D

SteveT1 — Mon, 11 Jul 2022 22:34:52 GMT

Hi there,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

Re: D

aatienza — Wed, 17 Aug 2022 23:19:14 GMT

Hey Shar1,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, Steve.

Thanks,

Archie