topic Re: No alert on camera in Cameras and Doorbells

No alert on camera

Jwl — Sun, 03 Jul 2022 20:05:56 GMT

I have only been a google home customer for a few days. I have a doorbell camera and a battery camera in the rear. I get alerts just fine on doorbell camera, but not camera in rear. I have reset, deleted and reprogrammed and still no alerts?

Re: No alert on camera

aatienza — Fri, 08 Jul 2022 00:13:17 GMT

Hey Jwl,

Thanks for posting here in the Google Nest Community.

I’m sorry you’re having trouble with this. No worries, we'll check this out. Did you not receive any push or email notifications? Is this issue constant or intermittent? Also, what's the status light of your camera? Keep us posted.

Thanks,

Archie

Re: No alert on camera

SteveT1 — Mon, 11 Jul 2022 00:27:07 GMT

Hi folks,

I appreciate the help @archie. Checking in to see if you have further concerns about your Nest Doorbell? Feel free to update this thread, and we're happy to assist you further.

Thanks,
Steve

Re: No alert on camera

SteveT1 — Tue, 12 Jul 2022 02:50:01 GMT

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve