topic Re: Nest schedule not working in Cameras and Doorbells

Nest schedule not working

WC — Thu, 30 Sep 2021 05:07:55 GMT

Will not let me set on off time. Have read and re read all the how to. Nothing is working.

Re: Nest schedule not working

Derbro — Thu, 30 Sep 2021 08:27:16 GMT

Just bought my indoor camera and cannot set the schedule either. Had an hour’s online chat with Nest with no success. Hopeless!

Re: Nest schedule not working

WC — Sat, 02 Oct 2021 14:14:10 GMT

Everyone having problems with Nest Scheduler. Use your computer not phone or iPad to update. Works fine from my laptop. Hope that helps.

Re: Nest schedule not working

Derbro — Sat, 02 Oct 2021 15:39:29 GMT

Thanks. It would if I had access to a laptop, but I currently don’t. Anyway, no excuse for the Nest App not functioning correctly.

Re: Nest schedule not working

Brad — Thu, 07 Oct 2021 21:54:36 GMT

Hi there,

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue.

Do you still need help with this issue?
What troubleshooting steps have you done thus far?
Have you tried to restart your device if you haven’t already?
If the restart didn’t work, have you tried to do a Factory Reset? This would be a last resort option, but would clear out issues and the device would essentially be ‘brand new’

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest schedule not working

MG5 — Fri, 08 Oct 2021 16:59:36 GMT

It’s still not working! When you go to schedule you can see the clock but you cannot change it !!!

Re: Nest schedule not working

WC — Fri, 08 Oct 2021 18:52:37 GMT

I could change it using my laptop computer. Could not use phone or iPad

Re: Nest schedule not working

Derbro — Sat, 09 Oct 2021 06:33:17 GMT

Don’t use the App. Log in to home.nest.com and you will be able to amend the schedule even on your iPad.

Re: Nest schedule not working

Brad — Tue, 12 Oct 2021 20:42:12 GMT

Hey follks.

I can see that this is working for some of you and not others. Please try to use the https://bit.ly/3gW4i8w on a web browser in the meantime to set your schedules. I am terribly sorry for the inconvenience! We are looking into this issue, so please share your feedback on the app so that we have the information we need. Please let me know if you need further assistance!

Best Regards,

Brad.

Re: Nest schedule not working

Eric_B — Thu, 18 Nov 2021 19:15:14 GMT

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day!
Eric

Re: Nest schedule not working

Eric_B — Fri, 19 Nov 2021 21:05:18 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day!
Eric