topic Re: Lost all wifi in the house in Cameras and Doorbells

Lost all wifi in the house

Sklair — Tue, 05 Jul 2022 00:48:20 GMT

In trying to add battery cameras to a house wifi that already had nest wifi hubs, thermostats and a doorbell, the whole system dumped our wifi and nothing (iPhones, Roku stick, thermostats) can find wifi

they seem to have renamed and locked themselves into an inaccesssble network.

Re: Lost all wifi in the house

Brad — Thu, 07 Jul 2022 19:43:43 GMT

Hey there,

I am terribly sorry to hear that you're having this issue! I would love to assist you with this issue. If you are having issues with your Nest Cam or Nest Doorbell, I would suggest that you first start by restarting it.

Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.

Best regards,

Brad

Re: Lost all wifi in the house

aatienza — Tue, 12 Jul 2022 01:26:07 GMT

Hey Sklair,

Appreciate the help, Brad. I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Lost all wifi in the house

aatienza — Wed, 13 Jul 2022 03:01:18 GMT

Hey Sklair,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie