topic Re: Deleted history on nest cam , wtf???? Please help in Cameras and Doorbells

Deleted history on nest cam , wtf???? Please help

Lostwithithouth — Tue, 12 Jul 2022 20:35:24 GMT

My history on my camera has been deleted and I need to see it .it was from yesterday how did this happen?

Re: Deleted history on nest cam , wtf???? Please help

EmptyNester — Wed, 13 Jul 2022 03:05:32 GMT

are you cameras new? Google give everyone a 30 day trial of their NEST AWARE service. If it expired then all your video is gone and you can't get it back. Here is the link if you want to activate the NEST AWARE. There are 2 plans available. I have the $12/month plan and love it. It support ALL my cameras and gives me 24/7 recording. If you do this make sure you have the UP-LOAD bandwidth.

https://store.google.com/product/nest_aware?hl=en-US&gclid=EAIaIQobChMI7aCs1_D0-AIV8QutBh1_gwBdEAAYASAAEgKLJ_D_BwE&gclsrc=aw.ds

Re: Deleted history on nest cam , wtf???? Please help

aatienza — Mon, 18 Jul 2022 22:32:48 GMT

Hey Lostwithithouth,

Appreciate the help, EmptyNester. I'm dropping by to ensure if everything is covered here. Hope that sheds some light on the issue.

Thanks,

Archie

Re: Deleted history on nest cam , wtf???? Please help

aatienza — Thu, 21 Jul 2022 22:37:58 GMT

Hey Lostwithithouth,

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Archie

Re: Deleted history on nest cam , wtf???? Please help

aatienza — Fri, 22 Jul 2022 23:57:19 GMT

Hey Lostwithithouth,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie