topic Camera not connecting to wifi in Cameras and Doorbells

Camera not connecting to wifi

enyaj4 — Wed, 13 Jul 2022 17:15:43 GMT

We have three Nest Outdoor cameras. Tuesday evening one went off line and despite trying all the recommended things to do it will not connect. The other two are working fine.

Any suggestions

Re: Camera not connecting to wifi

aatienza — Wed, 20 Jul 2022 01:38:55 GMT

Hey enyaj4,

I’m sorry for the trouble this has caused you, let me help you out. Could you tell us the status light of the camera? Are you getting any error messages? Also, how far is it from your Wi-Fi router? Keep us posted.

Thanks,
Archie

Re: Camera not connecting to wifi

aatienza — Sat, 23 Jul 2022 02:44:25 GMT

Hey enyaj4,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Camera not connecting to wifi

SteveT1 — Mon, 25 Jul 2022 11:02:46 GMT

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve