topic Re: Camera/Floodlight no qr code in Cameras and Doorbells

Camera/Floodlight no qr code

jfmtz — Wed, 06 Jul 2022 03:25:59 GMT

I was out of town when the electrician installed the wired floodlight/camera in my new home office in the back of our house. So the camera is installed way up near the roof, but I did not scan the qr code before he installed it to do the setup. I have the original box and materials listing the SSN, but the qr code or alternative setup code don't seem to be there. Can I setup the camera without having to climb and unmount the camera from the roof? (I'm not good with those things, and would much prefer not having to pay the electrician to come again)

Thanks

Re: Camera/Floodlight no qr code

Rubes — Wed, 06 Jul 2022 11:13:38 GMT

Unfortunately you’ll need the QR code or setup key. The QR code is on a sticker that would have been affixed to the front lens of the camera. If that stick was thrown away, then you’ll need to setup key located on the bottom of the physical camera itself.

Re: Camera/Floodlight no qr code

aatienza — Mon, 11 Jul 2022 23:01:36 GMT

Hey jfmtz,

Appreciate the help, Rubes. I'm dropping by to ensure if everything is covered here. Hope that sheds some light on the issue.

Thanks,

Archie

Re: Camera/Floodlight no qr code

aatienza — Tue, 19 Jul 2022 03:13:23 GMT

Hey jfmtz,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Camera/Floodlight no qr code

aatienza — Wed, 20 Jul 2022 22:12:08 GMT

Hey jfmtz,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie