topic Re: Cameras in Cameras and Doorbells

Cameras

Chandleebob1 — Fri, 15 Jul 2022 18:31:30 GMT

I'm trying to reset my nest cameras that were formally connected to a old account but were never removed from the old account. Is there any way to reset cameras to work on my new system?

Re: Cameras

EmptyNester — Fri, 15 Jul 2022 21:07:08 GMT

Hi Chan, I'm and end user like you. Yes, here are the directions for that for all nest cameras. Make sure you follow the directions for the Full Factory Reset and not just restart. And be sure to follow the instructions exactly. Once you do this you should be able to add the cameras to you new account.

https://support.google.com/googlenest/answer/9252162?hl=en#zippy=%2Cnest-doorbell-wired

If this works for you please come back and let us know.

Re: Cameras

MplsCustomer — Fri, 15 Jul 2022 23:33:29 GMT

I think you have to get the cameras removed from the previous account. Here's what Google Nest Help says: https://support.google.com/googlenest/answer/9249728?hl=en

Re: Cameras

SteveT1 — Tue, 19 Jul 2022 05:11:30 GMT

Hi folks,

I appreciate the help @EmptyNester. Checking in to see if you have further concerns about your Nest cameras? Feel free to update this thread, and we're happy to assist you further.

Thanks,
Steve

Re: Cameras

SteveT1 — Thu, 21 Jul 2022 00:58:38 GMT

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve