topic Re: nest camera compatibility with surface pro in Cameras and Doorbells

nest camera compatibility with surface pro

LittleCreek — Sat, 09 Jul 2022 15:51:57 GMT

I have a new outdoor cam. We set it up on my wife's ipad and we see it fine on her device. However, I have a surface pro and am unable to view the camera. I downloaded Bluestacks but cannot find google home on it Is there a fix for this problem?

Re: nest camera compatibility with surface pro

MplsCustomer — Sat, 09 Jul 2022 19:21:34 GMT

@LittleCreek

Unfortunately, Google Nest chose not to make its new cameras and doorbells work with the existing home.nest.com website, but only in the Google Home app.

Some customers have posted here installing and using BlueStacks and then downloading an Android version of the Google Home app on their PC or Mac. I haven't done it and can't offer any advice on it, but here is BlueStack's page on the subject: https://www.bluestacks.com/apps/lifestyle/google-home-on-pc.html

Re: nest camera compatibility with surface pro

aatienza — Wed, 13 Jul 2022 00:25:54 GMT

Hey LittleCreek,

Appreciate the help, MplsCustomer. I'm dropping by to ensure if everything is covered here. Hope that sheds some light on the issue.

Thanks,

Archie

Re: nest camera compatibility with surface pro

aatienza — Mon, 18 Jul 2022 22:45:43 GMT

Hey LittleCreek,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: nest camera compatibility with surface pro

aatienza — Wed, 20 Jul 2022 01:01:36 GMT

Hey LittleCreek,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie

Re: nest camera compatibility with surface pro

LittleCreek — Wed, 20 Jul 2022 10:06:44 GMT

I did find an app (NOX) that does allow me to access the camera. It is slow but does an adequate job. You do have to load the 9th version for the app to work. Thanks