topic Re: Google nest cam setup in Cameras and Doorbells

Google nest cam setup

rudd123456 — Sat, 16 Jul 2022 18:11:26 GMT

Just got a Google nest cam. The nest app tells me it must be set up in the home app, which tells me it must be setup in the nest app.

Re: Google nest cam setup

MplsCustomer — Sat, 16 Jul 2022 19:43:13 GMT

@rudd123456

I've seen some customers in this forum report that they were able to resolve this Catch-22 error by updating their Google Home app to the most recent version.

Re: Google nest cam setup

StevenM111 — Sat, 16 Jul 2022 22:35:13 GMT

Yup. I'm getting the same problem. I can access my Next Thermostat app, login and all that, but when I got to set up a Google Home app and migrate, it sends me in an endless loop where I can neither migrate nor set the cam up with skipping migration. What a horrible experience.

Re: Google nest cam setup

EmptyNester — Sat, 16 Jul 2022 23:52:45 GMT

Hi Everyone, I believe MplsCustomer is correct. Just go to the app store and search for the google home app and you should see an "UPDATE" button there. If it just say OPEN then you already have the newest version.

Re: Google nest cam setup

SteveT1 — Wed, 20 Jul 2022 01:20:06 GMT

Hi folks,

I appreciate the help @EmptyNester. Checking in to see if you have further concerns about your Nest camera? Feel free to update this thread, and we're happy to assist you further.

Thanks,
Steve

Re: Google nest cam setup

SteveT1 — Sun, 24 Jul 2022 04:25:07 GMT

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve