topic Nest battery doorbell - Does not charge or turn on in Cameras and Doorbells

Nest battery doorbell - Does not charge or turn on

kcorrales — Wed, 20 Jul 2022 21:56:15 GMT

Nest doorbell recently ran out of battery.

I dismounted it and connected it to charge but nothing happened.

It does not charge or turn on.

Is this an internal battery failure?

If so, is this covered under warranty?

Re: Nest battery doorbell - Does not charge or turn on

aatienza — Tue, 26 Jul 2022 05:25:18 GMT

Hey kcorrales,

I’m sorry you’re having trouble with this. No worries, we'll check this out. When did it start happening? What's the status light of your doorbell? Also, have you tried any troubleshooting steps to fix this?

Thanks,

Archie

Re: Nest battery doorbell - Does not charge or turn on

aatienza — Fri, 29 Jul 2022 05:48:49 GMT

Hey kcorrales,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Nest battery doorbell - Does not charge or turn on

aatienza — Tue, 02 Aug 2022 00:33:49 GMT

Hey kcorrales,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie