topic Re: Nest Cam Outdoor Power Cable Dry Rooted in Cameras and Doorbells

Nest Cam Outdoor Power Cable Dry Rooted

znb1988 — Sun, 24 Jul 2022 15:42:09 GMT

The power cable on my nest cam outdoor has dry rooted. The outer cover on the wire is missing for roughly 6 inches and the camera doesn't want to function properly. Is there any fixing this issue?

Re: Nest Cam Outdoor Power Cable Dry Rooted

MplsCustomer — Sun, 24 Jul 2022 16:32:55 GMT

@znb1988

Since Google Nest does not provide spare parts unless a product is within the 1-year warranty period, I wonder whether you could clean up the corroded sheathing on your wires and then wrap each wire in electrical tape to solve the problem.

Re: Nest Cam Outdoor Power Cable Dry Rooted

znb1988 — Sun, 24 Jul 2022 16:36:05 GMT

That was my next plan of attack. I wasn't sure of the warranty that was on the cameras either. I have had them for 6 years or so. They have been good except this problem. Thank you for the suggestion.

Re: Nest Cam Outdoor Power Cable Dry Rooted

aatienza — Fri, 29 Jul 2022 00:20:51 GMT

Hey folks,

@znb1988 If you're in the US, Nest Cam Outdoor has a one year warranty. Try to look to a third-party retailer that has the same specification of it. Learn more here.

@MplsCustomer I appreciate the help.

Thanks,

Archie

Re: Nest Cam Outdoor Power Cable Dry Rooted

aatienza — Tue, 02 Aug 2022 01:02:18 GMT

Hey folks,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Nest Cam Outdoor Power Cable Dry Rooted

znb1988 — Tue, 02 Aug 2022 22:18:42 GMT

My cameras are out of warranty period. I will have to find something else to use instead. Thank you.

Re: Nest Cam Outdoor Power Cable Dry Rooted

aatienza — Tue, 02 Aug 2022 22:47:37 GMT

Hey there,

We're sad to see you go. We're always here if ever you change your mind. Take care!

Thanks,

Archie

Re: Nest Cam Outdoor Power Cable Dry Rooted

aatienza — Wed, 03 Aug 2022 23:31:10 GMT

Hey there,

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

Thanks,

Archie