topic Unable to link Nest Floodlight to app in Cameras and Doorbells

Unable to link Nest Floodlight to app

Lyle6497 — Tue, 02 Aug 2022 15:24:22 GMT

I had a new wifi added and wasn’t able to edit my floodlight with new wifi. I deleted camera by mistake and am trying to add to my Google Home without success. I’ve tried the below with no luck. Also I no longer have QR code so am using 6 digit code.
- moved wifi closer

- pushed reset on back of camera

- remove 2 existing nest cameras

- my new wifi is T-mobile so unable to control 2.4/5 speed on modem

lyle6497

Re: Unable to link Nest Floodlight to app

aatienza — Sat, 06 Aug 2022 02:47:01 GMT

Hey Lyle6497,

The QR code’s location is different for each Nest product, but it’s typically found on the back, bottom, or inside the battery compartment. If you need help, tap Help me find the code on the Nest app’s QR code scanning screen. The app will show you a picture of exactly where the code is. Learn more here.

Thanks,
Archie

Re: Unable to link Nest Floodlight to app

aatienza — Tue, 09 Aug 2022 03:38:09 GMT

Hey Lyle6497,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Unable to link Nest Floodlight to app

aatienza — Wed, 10 Aug 2022 03:44:15 GMT

Hey Lyle6497,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie