topic Re: Outdoor Cam not reconnecting to network in Cameras and Doorbells

Outdoor Cam not reconnecting to network

Dssnyc — Thu, 28 Jul 2022 00:02:45 GMT

Battery outdoor cam not reconnecting. Dropped off network, now it won’t get past the “last 4 digits” setup page even after factory reset. Blinking green as if it’s in use.

Re: Outdoor Cam not reconnecting to network

SteveT1 — Tue, 02 Aug 2022 05:09:53 GMT

HI there,

Thanks for reaching out. Let's get this sorted out. Is the Nest Cam Outdoor still showing in the Nest app after the factory reset? The LED light should be pulsing blue if the camera has been reset properly.

You can check this article on how to Restart or factory reset Nest camera or doorbell. You can then add the camera when it pulses blue.

Regards,

Steve

Re: Outdoor Cam not reconnecting to network

aatienza — Fri, 05 Aug 2022 05:32:57 GMT

Hey Dssnyc,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Outdoor Cam not reconnecting to network

Dssnyc — Fri, 05 Aug 2022 12:38:32 GMT

Hi there, this a]camera won’t reconnect via the nest app, but it does via Google home

Re: Outdoor Cam not reconnecting to network

Brad — Fri, 05 Aug 2022 15:37:35 GMT

@Dssnyc

Did you migrate your account to Google Home app?

Best regards,

Brad

Re: Outdoor Cam not reconnecting to network

Brad — Mon, 08 Aug 2022 16:15:25 GMT

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow up questions or comments.

Best regards,
Brad