topic Re: Unmount Outdoor camera IQ in Cameras and Doorbells

Unmount Outdoor camera IQ

Molson77 — Tue, 09 Aug 2022 22:00:09 GMT

I’m trying to unmount the nest outdoor camera to scan the QR code and connect to my nest app. I have tried using a 2.5 mm hex tool but the camera will not unmount.

Re: Unmount Outdoor camera IQ

Rubes — Thu, 11 Aug 2022 04:25:47 GMT

When you insert the hex key, are you then turning counterclockwise?

Re: Unmount Outdoor camera IQ

Molson77 — Thu, 11 Aug 2022 13:59:18 GMT

I have tried both directions

Re: Unmount Outdoor camera IQ

janthadeus — Tue, 16 Aug 2022 06:30:35 GMT

Hi folks,

Thanks for your help here, Rubes.

Molson77, thanks for trying. You may follow the steps in this article so you can have a better look.

Let me know how it goes.

Thanks,

Re: Unmount Outdoor camera IQ

aatienza — Sat, 20 Aug 2022 03:47:41 GMT

Hey folks,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Unmount Outdoor camera IQ

janthadeus — Mon, 22 Aug 2022 00:09:34 GMT

Hey everyone!

Just wanted to jump in here to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Best,