topic Re: Battery Life in Cameras and Doorbells

Battery Life

11HB — Thu, 28 Jul 2022 05:32:46 GMT

I have had the battery doorbell for 8 months now and I find I am constantly having to charge it. It never lasts more than a week. I originally put it down to the cold weather and number of events recorded but even with selecting all the options to save battery life and reducing the zone to only record when someone is right at the doorbell it still doesn't last. I even went to the extreme of turning off motion recording all together and only recording when the doorbell was pressed. From full charge, in mild/warm weather with the doorbell being pressed only once and no other events being recorded it still didn't last a week! Considering the price and the advertised battery life it's really disappointing.

Re: Battery Life

SteveT1 — Tue, 02 Aug 2022 04:49:01 GMT

Hi there,

Sorry to hear about that. I would suggest trying the steps out in this article on how to Save battery for Nest cameras and doorbells. Also, I would recommend to reach out to our Google Support team to check further.

Regards,

Steve

Re: Battery Life

aatienza — Fri, 05 Aug 2022 05:07:38 GMT

Hey 11HB,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Steve.

Thanks,

Archie

Re: Battery Life

11HB — Fri, 05 Aug 2022 17:44:00 GMT

I had already tried everything in the article but have now contacted the support team.

Thanks!

Re: Battery Life

janthadeus — Mon, 08 Aug 2022 06:58:24 GMT

Hey folks!

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue. If you have other questions and concerns, feel free to let me know. Shout out and a huge thank you to Steve and Archie for the help here.

Cheers,
JT

Re: Battery Life

janthadeus — Sat, 13 Aug 2022 22:21:38 GMT

Hi folks,

Just checking in to see if you still need help with this. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Regards,

Re: Battery Life

janthadeus — Sun, 14 Aug 2022 22:34:30 GMT

Hi there,

It's me again. We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

Best,