topic Nest volume too low in Cameras and Doorbells

Nest volume too low

PBuffam — Mon, 04 Oct 2021 21:36:01 GMT

I cannot hear a person talking thru the camera, it is muted/barely audible.

Person can hear me, but we can barely hear them with phone volume on full.

Re: Nest volume too low

Ashepherdson — Mon, 04 Oct 2021 23:05:50 GMT

It sounds like there could be debris in the microphone hole on your nest doorbell, or the microphone hole is blocked somehow. you can try cleaning the microphone hole out carefully.

Re: Nest volume too low

PBuffam — Tue, 05 Oct 2021 20:14:48 GMT

I did have a look at the little microphone hole and it does not appear to have any blockage or debris.

Re: Nest volume too low

Ashepherdson — Tue, 05 Oct 2021 20:17:39 GMT

Has it always been this way or is this a new problem? If this is a new problem I would suggest a factory reset might fix any possible software issues that have caused this

Re: Nest volume too low

PBuffam — Tue, 05 Oct 2021 20:20:56 GMT

This was a replacement nest sent to me as my previous one would never connect to wifi which was confirmed by nest support via video. So it's always been like this since I received the replacement (I suspect a refurbished one)

Re: Nest volume too low

Brad — Fri, 15 Oct 2021 20:05:20 GMT

Hey folks.

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

Re: Nest volume too low

PBuffam — Sun, 17 Oct 2021 17:43:26 GMT

I'd love some help. No solutions and no sound on my expensive door bell.

Re: Nest volume too low

Ashepherdson — Sun, 17 Oct 2021 21:47:28 GMT

Since this has already gone through an RMA I have escalated for you