topic Re: Newby needing general help in Cameras and Doorbells

Newby needing general help

SBandick — Tue, 09 Aug 2022 07:28:36 GMT

i have the Doorbell plus 3 outdoor cameras plus the nest. I also have the router and an extender.

I have noticed that nothing records late at night early morning. Eg my niece was telling me something that happened in our driveway but nothing there. We are on a busy road so vehicles constantly going past and I have all cameras set for vehicles.
I have a nest subscription

I set cameras for vehicles but am wondering on a busy road if it’s worth it as they keep running out of battery every few days. I tried setting a zone to just include driveway but that didn’t work. Any ideas of what would be efficient settings in these circumstances?

thanks

Re: Newby needing general help

aatienza — Mon, 15 Aug 2022 22:49:50 GMT

Hey SBandick,

Thanks for reaching out. You might want to try redoing your Activity Zones. Make sure that they don't overlap. Also, try unchecking all notification settings and reselect them. Let us know how it goes.

Thanks,

Archie

Re: Newby needing general help

aatienza — Fri, 19 Aug 2022 00:50:29 GMT

Hey SBandick,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Newby needing general help

aatienza — Sat, 20 Aug 2022 01:11:38 GMT

Hey SBandick,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie