topic Re: No lights after unplugging in Cameras and Doorbells

No lights after unplugging

Fradeydog — Mon, 08 Aug 2022 22:49:36 GMT

Hi I have had my camera on charge overnight. When I first plug in the white light comes on then the blue. The blue continually blinks when plugged in. Unplug and there’s nothing. I have downloaded the app but doesn’t Seem to be much information there to help me. I desperately need it working today but have to leave soon so doesn’t look as if it will be.

Re: No lights after unplugging

Benlau88 — Tue, 09 Aug 2022 12:21:19 GMT

I believe blue light mean there are no camera added or connected. Have your try to re-setup/connect the camera

Re: No lights after unplugging

aatienza — Fri, 12 Aug 2022 22:48:20 GMT

Hey folks,

@Fradeydog I’m sorry you’re having trouble with this. No worries, we'll check this out. When did it start happening? Did you make any changes to your Wi-Fi network? Check out this link for additional help.

I appreciate the help, Benlau88.

Thanks,

Archie

Re: No lights after unplugging

aatienza — Tue, 16 Aug 2022 05:17:41 GMT

Hey folks,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: No lights after unplugging

aatienza — Wed, 17 Aug 2022 05:52:42 GMT

Hey folks,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie