topic Re: Wi-Fi connectivity in Cameras and Doorbells

Wi-Fi connectivity

chucklesepiggy — Fri, 19 Aug 2022 22:23:17 GMT

Recently I upgraded my routers. When i went to reconnect the Google Nest Flood cameras i couldn’t. I was prompted to delete all Nest/Google devices. Now I’ve attempted to set up the google nest flood cameras however it fails to connect. I’ve tried resetting the device, disconnecting the power all of the above and more but to no avail I’m still with the devices being connected.

Re: Wi-Fi connectivity

EmptyNester — Sat, 20 Aug 2022 00:25:29 GMT

Hello, I'm an end user like you. If you search this forum you will see a lot of people having the same difficulty.

The first thing I want to mention is that you said 'resetting'. Make sure you do the full FACTORY RESET procedure and not just a reset/restart procedure.

Here is a link from google with all the specific instructions for when you change routers.

https://support.google.com/googlenest/answer/9223711?hl=en#zippy=%2Ctry-the-same-network-name-and-password%2Cuse-the-google-home-app

I hope this helps. When you get up and running again please return here and let us know what worked for you.

Re: Wi-Fi connectivity

Khaledmhabdou — Sat, 20 Aug 2022 09:05:16 GMT

Please hard reset the door bell first then add it by writing the qr code not scanning it

Hard reset is to press reset for 12 to 14 seconds

Re: Wi-Fi connectivity

chucklesepiggy — Sat, 20 Aug 2022 14:25:36 GMT

That was the solution!!!! Everything is up and running. Thanks 👍🏾👍🏾👍🏾👍🏾

Re: Wi-Fi connectivity

janthadeus — Tue, 23 Aug 2022 06:25:34 GMT

Hey folks!

I appreciate the help here, @EmptyNester and @Khaledmhabdou.

chucklesepiggy, sounds good! Glad to hear that. You did a great job setting up your cameras. If you have other questions and concerns, feel free to let me know.

Cheers,

Re: Wi-Fi connectivity

janthadeus — Sat, 27 Aug 2022 23:56:15 GMT

Hi chucklesepiggy,

I'll consider this post as complete and will lock the thread in 24 hours. In case there are any follow up questions or comments Please let me know if you need further assistance.

Cheers,