topic Re: Is a separate google account needed to add a family member to nest hello? in Cameras and Doorbells

Is a separate google account needed to add a family member to nest hello?

Tombob — Sun, 21 Aug 2022 22:34:28 GMT

Is a separate Google account needed a family member to be addd to Nest Hello account?

Re: Is a separate google account needed to add a family member to nest hello?

MplsCustomer — Sun, 21 Aug 2022 22:51:21 GMT

Yes. See this topic in Google Nest Help about sharing access to the Google Nest devices in your Google "home": "...only home members who also sign in with a Google Account will be able to see your Nest products in the Nest app":
https://support.google.com/googlenest/answer/9304271?hl=en&co=GENIE.Platform%3DiOS

Re: Is a separate google account needed to add a family member to nest hello?

janthadeus — Thu, 25 Aug 2022 02:27:26 GMT

Hi folks,

Thanks for your help here, MplsCustomer.

Thanks for reaching out! Absolutely! Your family member must have an account so you can share access to your Nest Hello doorbell live video. Your family members must use a Google account when you're adding them.

Have a look at these articles: Migrate your Nest Account to a Google Account and Share a home and devices in the Google Home app.

Let me know if you have further questions.

Best,

Re: Is a separate google account needed to add a family member to nest hello?

janthadeus — Sun, 28 Aug 2022 03:02:02 GMT

Hi Tombob,

Checking in to see if you still need help with this. In case there are any follow up questions or comments. Please let me know if you need further assistance.

Regards,

Re: Is a separate google account needed to add a family member to nest hello?

janthadeus — Mon, 29 Aug 2022 03:22:09 GMT

Hi there,

It's me again. We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

Best,