topic Re: Download entire video history? in Cameras and Doorbells

Download entire video history?

SLD0 — Wed, 29 Jun 2022 04:12:01 GMT

Greetings,

I would like to download and share my entire video history. Is this possible? I only see where you can select a clip and share it, but not select entire history.

Thanks very much,

S L D

Re: Download entire video history?

David_K — Sun, 03 Jul 2022 13:14:28 GMT

Go to takeout.google.com and scroll down until you get to Nest. From there, you can choose to download 1, 3, 6, or 12 days of video history or, download the lot.

Re: Download entire video history?

aatienza — Wed, 06 Jul 2022 22:42:04 GMT

Hey SLD0,

Appreciate the help, davidking. I'm dropping by to ensure if everything is covered here. Hope that sheds some light on the issue.

Thanks,

Archie

Re: Download entire video history?

SLD0 — Thu, 07 Jul 2022 03:51:16 GMT

Thank you davidking and Archie for checking in. I followed do’s instructions and a few days later (today actually) I received a message saying “Something went wrong and we couldn’t create a copy of your Google data. You can try to create a new export.”

…Not the most very helpful message but I will try it again.
When I chose download it asked me what size so I went for the max size of 50gigs since I thought my video history will be quite large. Maybe I will try a small amount for back up this time so it doesn’t take as long.
Thank you again to everyone for helping!

S L D

Re: Download entire video history?

aatienza — Fri, 08 Jul 2022 04:12:54 GMT

Hey SLD0,

No worries! Let us know how it goes — we're here to help.

Thanks,

Archie

Re: Download entire video history?

aatienza — Tue, 12 Jul 2022 05:21:17 GMT

Hey SLD0,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Download entire video history?

SLD0 — Wed, 13 Jul 2022 02:59:09 GMT

Hi Archie,

Tried to download history again and got the same message:

Something went wrong and we couldn’t create a copy of your Google data. You can try to create a new export.

Not sure what went wrong, again. Last time I tried the max 50 gig download size since entire history could be too large. This time I tried the minimum 2 gig download size, even though it would be broken up into chunks.
Any tips on what I am doing wrong or what else I could do to make this work would be greatly appreciated!

Best,

S L D

Re: Download entire video history?

aatienza — Thu, 04 Aug 2022 00:45:21 GMT

Hey SLD0,

I'm sorry for the delay. What type of Nest camera do you have? Also, are you using the Google Home app or Nest app to access your device?

Thanks,

Archie

Re: Download entire video history?

SLD0 — Thu, 04 Aug 2022 21:07:19 GMT

Hi Archie,

Thanks for your message. I got the outdoor cameras and a doorbell from Google a few months back. They are the battery type but I keep them constantly plugged in. I use the Google Home app.

I am surprised how difficult this process is. One of the reasons I chose Google was because I believed they were big and smart enough to make this easy. Maybe it’s just me…

cheers,

S L D

Re: Download entire video history?

Brad — Fri, 05 Aug 2022 15:25:47 GMT

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

Re: Download entire video history?

SLD0 — Sat, 06 Aug 2022 16:42:13 GMT

Hi Brad,

There was a lapse but I replied to Archie a couple days ago.

Still no luck on downloading entire history. Any tips beyond basic instructions with google takeout would be appreciated.
cheers,

s l d

Re: Download entire video history?

janthadeus — Sun, 07 Aug 2022 06:05:00 GMT

Hey folks!

I appreciate your help Archie and davidking.

Thanks for trying, please carefully follow the steps below to download your Nest data:

Go to https://goo.gle/2xYDHFv.
Under create a new export/archive, click select data to include the products that were selected all by default. Click deselect all and scroll down and look for Nest.
Select advanced settings and select video history.
Scroll down, click the next step.
Select create export/archive.
Confirm it is in-progress.

The time it takes to download your Nest data would depend on the file size. When the download is complete you'll receive an email notification.

Let me know how it goes.

Regards,

Re: Download entire video history?

SLD0 — Sun, 07 Aug 2022 20:25:17 GMT

Hi JT,

Thanks for your message. I tried this several times using the largest 50 gig download size, down to the smallest 2 gig download size. After a few days I always got the same message, essentially that it couldn’t download, try again.

I followed the instructions. Am I doing something wrong?

Cheers,

s l d

Re: Download entire video history?

janthadeus — Mon, 08 Aug 2022 00:47:05 GMT

Hi there,

Thanks for the heads up! Please try downloading less than 50 Gigabytes file size to see if it goes through.

Cheers,

Re: Download entire video history?

janthadeus — Thu, 11 Aug 2022 02:12:35 GMT

Hi SLD0,

Just checking in to see if you still need help with this. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Regards,
JT

Re: Download entire video history?

SLD0 — Thu, 11 Aug 2022 14:48:32 GMT

Hi JT,

I haven’t had luck getting it to work yet. Neither 50gb nor 2gb worked. What download file size do you recommend?

Thanks,

sld

Re: Download entire video history?

janthadeus — Sat, 13 Aug 2022 22:29:59 GMT

Hi SLD0,

Got it, thanks for trying. Try to download 1 Gigabyte file size for now and let's see how it goes.

Please keep me posted.

Best,

Re: Download entire video history?

SLD0 — Tue, 16 Aug 2022 04:35:20 GMT

Thanks JT,

I am trying it now with 1gb. Will let you know the result in a couple days.
cheers,

s l d

Re: Download entire video history?

janthadeus — Tue, 16 Aug 2022 05:17:53 GMT

Hi there,

Cool! Let me know once you get the result.

Cheers,

Re: Download entire video history?

Brad — Fri, 19 Aug 2022 15:54:27 GMT

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow up questions or comments.

Best regards,
Brad