topic Re: LOGGED OUT AND CANNOT GET BACK IN in Cameras and Doorbells

LOGGED OUT AND CANNOT GET BACK IN

jcamp71268 — Fri, 26 Aug 2022 19:51:22 GMT

I set the acct up with my yahoo email and the app will not send me an email for forgotten acct. I tried connecting with my gmail but it wants me to set up the product. IDK what my husband did, but I cannot remove it from my wall so I can scan whatever it is I need to scan. HELP!

Re: LOGGED OUT AND CANNOT GET BACK IN

EmptyNester — Sat, 27 Aug 2022 02:49:54 GMT

I think you are running into Google's protection against privacy issues. I had a similar problem about 2 years ago where it would not send me a password reset. I'm pretty sure you only way to fix this is to actually speak with a google tech person. Here is the link to open a support ticket and talk to a human on the phone. If this works please return here and let us know if they were able to get you up and running and what it entailed.

https://support.google.com/googlenest/gethelp

Re: LOGGED OUT AND CANNOT GET BACK IN

janthadeus — Tue, 30 Aug 2022 00:09:31 GMT

Hi folks,

Thanks for your help here, EmptyNester.

I want to check if you still need help. Don't hesitate to reach back if you do.

Thanks,