topic Re: Camera not charging in Cameras and Doorbells

Camera not charging

dkm220 — Tue, 23 Aug 2022 14:23:59 GMT

I am having trouble charging my cameras. I’ve tried various extension cords and plugs around the house - nothing. They won’t charge at all. These aren’t even a year old yet. No extreme temperatures. Any suggestions?

Re: Camera not charging

Brad — Mon, 29 Aug 2022 16:46:34 GMT

Hey folks,

I just wanted to thank you for your patience, and I am sorry to hear that you're experiencing troubles with charging your device! I know that keeping your Nest Camera or Doorbell charged is very important, and I would love to help you out.

When it comes to keeping your Nest Doorbell (battery) or Nest Cam (battery) up and running, here are some articles and troubleshooting guides for the Best Charging Practices:

This is a great article on general charging times for your devices.
This helpful article tells you how to save the battery with your doorbell or camera.
And this last article, will go over charging expectations when you may live in a cooler/colder environment which will address charging temperatures, etc.

I hope those articles help shed some light on charging and maintaining battery levels of your Nest Doorbell or Camera!

Best regards,

Brad

Re: Camera not charging

Brad — Fri, 02 Sep 2022 15:48:32 GMT

Hi there,

Just checking in to see how the conversation is going, as there's been a lapse in activity on this thread.

Best regards,
Brad

Re: Camera not charging

janthadeus — Sat, 03 Sep 2022 22:10:10 GMT

Hi folks,

Thanks for your help here, Brad.

Just wanted to jump in here to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,