topic Re: Slow doorbelll camera in Cameras and Doorbells

Slow doorbelll camera

Sussertown — Mon, 22 Aug 2022 13:26:12 GMT

Wired doorbell. Long delay of video and alarms from doorbell to android.

Re: Slow doorbelll camera

Brad — Mon, 29 Aug 2022 16:08:56 GMT

Hey there,

I am terribly sorry to hear that you're having this issue with your Nest camera! I'm sure it's frustrating but I'm happy to look into this and see how we can help out. The first troubleshooting step that I'd recommend would be to Restart your device. By doing this, it should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.

Best regards,
Brad

Re: Slow doorbelll camera

Brad — Thu, 01 Sep 2022 16:15:08 GMT

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

Re: Slow doorbelll camera

Brad — Fri, 02 Sep 2022 16:51:08 GMT

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad