topic Re: Nest Hello Doorbell Cracked in Cameras and Doorbells

Nest Hello Doorbell Cracked

Jnopal — Mon, 29 Aug 2022 15:57:16 GMT

Doorbell cracked. Haven’t had it that long. Can I get a replacement ??

Re: Nest Hello Doorbell Cracked

Brad — Tue, 30 Aug 2022 22:16:04 GMT

Hey there,

Thank you for your patience! If you're seeking a replacement, please fill out this form. Unfortunately, we do not offer replacements for parts. I apologize for the inconvenience.

Best Regards,

Brad

Re: Nest Hello Doorbell Cracked

Brad — Fri, 02 Sep 2022 16:57:04 GMT

Hey there,

Just checking in to see if you have had the time to fill out that form? Please let me know!

Best regards,

Brad

Re: Nest Hello Doorbell Cracked

janthadeus — Sat, 03 Sep 2022 23:15:01 GMT

Hi folks,

Thanks for your help here, Brad.

We haven't received your form. Were you able to fill it out? Do you still need help?

Thanks,

Re: Nest Hello Doorbell Cracked

janthadeus — Tue, 06 Sep 2022 23:55:39 GMT

Hi Jnopal,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

Regards,
JT

Re: Nest Hello Doorbell Cracked

Jnopal — Wed, 07 Sep 2022 00:05:33 GMT

Update guys!!

i ended up calling customer support and let them know what happened. Long story short they sent me a replacement since it was under warranty. Thank you all !

Re: Nest Hello Doorbell Cracked

janthadeus — Wed, 07 Sep 2022 01:54:12 GMT

Hi Jnopal,

Thanks for following up! Awesome, sounds good! It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Best regards,