topic Re: Can’t see camera in Live mode in Cameras and Doorbells

Can’t see camera in Live mode

Joderina — Wed, 07 Sep 2022 07:56:46 GMT

Hi all.
I have set up zones for motion on my outdoor battery Nest Cam. I can watch back the event recordings from from iPhone with no problem. However, when I try to switch to watch the camera in ‘live video’ mode it doesn’t connect and I get a message saying: Live video is not available. The camera may be unreachable or battery saving.
I don’t think that it’s unreachable as the recordings work fine (and live video worked fine for the first couple of days). My battery power is 66%.

Re: Can’t see camera in Live mode

JohnR2 — Wed, 07 Sep 2022 14:33:37 GMT

This happened to me. I have a Google mesh router. The setting in the router needs to be changed for video and gaming preferences.

deselect the boxes above.

Re: Can’t see camera in Live mode

MplsCustomer — Wed, 07 Sep 2022 14:34:32 GMT

@Joderina

There are other reports in this forum from customers reporting the same thing. My impression is that the camera doesn't function well on battery power.

We've had a Google Nest Camera (Battery) for a year now, plugged in all the time with the optional power cable, and it is "Live" all the time with the battery at 77% to 100% in winter and summer.

Re: Can’t see camera in Live mode

JohnR2 — Wed, 07 Sep 2022 14:38:30 GMT

My doorbell did not work correctly until I changed the settings in the Google mesh router. Only history video was available