topic Re: Lost magnet(s) for Nest Camera in Cameras and Doorbells

Lost magnet(s) for Nest Camera

ajaywil — Thu, 01 Sep 2022 20:37:44 GMT

I recently moved and misplaced the magnets to mount my nest cameras at my new home. I looked everywhere and unable to find anywhere online to replace the magnets.

Is there anyone that has found a solution to this issue or has been able to get Google to assist with replacement mounting parts? Without the magnets, it is impossible to use the cameras. Thanks!

Re: Lost magnet(s) for Nest Camera

MplsCustomer — Thu, 01 Sep 2022 20:41:23 GMT

@ajaywil

Sadly, you can only try to get replacements if the camera is still under warranty. See this similar post from today:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Lost-magnet-mount-for-outdoor-battery-camera/td-p/230627

Re: Lost magnet(s) for Nest Camera

aatienza — Tue, 06 Sep 2022 23:02:08 GMT

Hey ajaywil,

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.

I appreciate the help, MplsCustomer.

Thanks,

Archie

Re: Lost magnet(s) for Nest Camera

ajaywil — Thu, 08 Sep 2022 14:28:22 GMT

Appreciate the follow-up. I think I understand correctly. If you misplace and damage the little mounting magnet, your Nest camera is basically useless. Is that correct? In my case that is $300 down the drain since I need two magnet replacements.

Re: Lost magnet(s) for Nest Camera

Kerry645 — Sun, 11 Sep 2022 20:09:10 GMT

There is a simple solution. Amazon sells silicone boots for the outdoor cam. Also small powerful magnets. Put a magnet in the bottom of the boot and then slide it on the camera. It will do a good job of holding the camera in place. Search on Google for Nest Outdoor Camera Boot. A $13 solution that saved me $750 in replacement cameras.

Re: Lost magnet(s) for Nest Camera

janthadeus — Tue, 13 Sep 2022 00:52:50 GMT

Hi all,

I'm sorry to hear that and I know where you're coming from. No worries, we'll check this out — could you pleas fill out this form so we could further investigate?

Looking forward to your response.

Thanks,

JTz

Re: Lost magnet(s) for Nest Camera

aatienza — Fri, 16 Sep 2022 02:05:58 GMT

Hey folks,

It's us again. Were you able to fill out the form?

Thanks,

Archie

Re: Lost magnet(s) for Nest Camera

Brad — Tue, 20 Sep 2022 22:11:42 GMT

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad

Re: Lost magnet(s) for Nest Camera

ajaywil — Wed, 21 Sep 2022 13:42:14 GMT

Yes, i filled out the form.

Re: Lost magnet(s) for Nest Camera

janthadeus — Thu, 22 Sep 2022 01:08:00 GMT

Hi there,

We've received your form — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.

Best,