topic Re: Where can I get a wall mount wedge replacement part? in Cameras and Doorbells

Where can I get a wall mount wedge replacement part?

agpark — Wed, 07 Sep 2022 02:28:16 GMT

Hi there!

Just moved in to my first house, and was left a housewarming gift - a Google nest!

I finished installing it, but realized that the camera doesn’t capture the entry way very well. Saw that there is a tilt wedge that is supposed to come with the product. Unfortunately, I didn’t find one with the materials left behind. Is there somewhere can I get a wall mount wedge replacement?

thanks!

austin

Re: Where can I get a wall mount wedge replacement part?

MplsCustomer — Wed, 07 Sep 2022 14:49:10 GMT

@agpark

Google Nest does not sell spare parts, but it seems Support provides replacements if you are still under the 1-year warranty. You can try reaching them starting with this link:

https://support.google.com/googlenest/gethelp

Re: Where can I get a wall mount wedge replacement part?

aatienza — Thu, 08 Sep 2022 01:18:59 GMT

Hey agpark,

Thanks for reaching out. Let's check — could you fill out this form and let us know once you're done?

I appreciate the help, MplsCustomer.

Thanks,

Archie

Re: Where can I get a wall mount wedge replacement part?

janthadeus — Mon, 12 Sep 2022 23:54:52 GMT

Hi folks,

Thanks for your help here, Archie.

We haven't received your form. Were you able to fill it out? Do you still need help?

Thanks.

Re: Where can I get a wall mount wedge replacement part?

agpark — Tue, 13 Sep 2022 03:28:20 GMT

Didn’t see the first note. So thanks for the follow up!! 😉

just submitted form now 🙂

Re: Where can I get a wall mount wedge replacement part?

janthadeus — Tue, 13 Sep 2022 03:33:00 GMT

Hi there,

We've received your form — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.

Best regards,