topic Unable To See Cameras added by invited Household Manager in Cameras and Doorbells

Unable To See Cameras added by invited Household Manager

Jahsfinest — Fri, 23 Sep 2022 01:46:13 GMT

I shared my household in the google home app and he added nest battery cameras and can only see the cameras on his phone but i cant see them when i open my app. Any ideas why

Re: Unable To See Cameras added by invited Household Manager

MplsCustomer — Fri, 23 Sep 2022 13:13:31 GMT

@Jahsfinest

Have you verified that this person is actually in your household (Settings | Household)? Are you and the other person accessing the same Google Nest "home" in the Google Home app? Are you on the same Wi-Fi network?

Re: Unable To See Cameras added by invited Household Manager

Jahsfinest — Fri, 23 Sep 2022 15:25:11 GMT

I was able to figure it out. Although they were sharing my household, they were adding it to their account in google home.

Re: Unable To See Cameras added by invited Household Manager

aatienza — Tue, 27 Sep 2022 17:12:11 GMT

Hey folks,

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.

I appreciate the help, MplsCustomer.

Thanks,

Archie

Re: Unable To See Cameras added by invited Household Manager

Brad — Fri, 30 Sep 2022 18:55:06 GMT

Hi there,

Just checking in to see how the conversation is going, as there's been a lapse in activity on this thread.

Best regards,
Brad

Re: Unable To See Cameras added by invited Household Manager

aatienza — Tue, 04 Oct 2022 14:58:18 GMT

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, Brad.

Thanks,

Archie