topic Re: Google doorbell broken lens in Cameras and Doorbells

Google doorbell broken lens

Cherie2534 — Mon, 19 Sep 2022 07:39:00 GMT

I have stupidly thought my doorbell was secured to the door frame well enough but unfortunately was not. It has fallen and broken the lens. Is there anyway I am able to get this fixed or do I have to buy a new one ?

Re: Google doorbell broken lens

Brad — Mon, 19 Sep 2022 20:44:45 GMT

Hey there,

Thank you for your patience! So sorry to hear that your doorbell fell, but I'm happy to help. If you're seeking a replacement, please fill out this form. However, if your device is no longer under warranty, we are unable to offer a replacement, and do not offer replacements for parts. We're sorry for the inconvenience.

Best regards,
Brad

Re: Google doorbell broken lens

aatienza — Fri, 23 Sep 2022 02:08:59 GMT

Hey Cherie2534,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.

I appreciate the help, Brad.

Thanks,

Archie

Re: Google doorbell broken lens

Cherie2534 — Fri, 23 Sep 2022 02:44:44 GMT

Thank you both

Re: Google doorbell broken lens

aatienza — Fri, 23 Sep 2022 04:49:52 GMT

Hey Cherie2534,

You're welcome! Let us know if you have any other questions as I'll be locking the thread after 24 hours.

Thanks,

Archie