topic Re: 1 second videos, all night long in Cameras and Doorbells

1 second videos, all night long

Emfo33 — Wed, 21 Sep 2022 06:40:29 GMT

I have an indoor cam in my living room and every morning there about 3 Dozen notifications of motion in that room. They are all 1 (one) second long. There is never anything moving in the room.

I have tried everything I can think of to the room to fix this. Turned away and then OFF a digital assistant that may have changed a screen. Changed an incandescent night light to LED, and to no light at all.

Just can't figure out what would trigger motions when nothing is there. I can't think of (or see on the playback videos) anything that is out of order in the room that might trigger the camera.

Any ideas to try, or theories of what's happening would be appreciated.

Re: 1 second videos, all night long

Brad — Tue, 27 Sep 2022 22:56:48 GMT

Hi there,

I apologize for my late response, and thank you for all of your patience while waiting for a reply. I'm happy to assist you with this. I believe that activity zones will help you out in this situation. You can learn more about them here. I hope you find the article helpful!

Best regards,
Brad

Re: 1 second videos, all night long

aatienza — Mon, 03 Oct 2022 14:55:39 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Brad.

Thanks,

Archie

Re: 1 second videos, all night long

aatienza — Tue, 04 Oct 2022 19:40:07 GMT

Hey Emfo33,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie