https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-door-bell-won-t-play-video-recording/m-p/25089#M4660 <P>I have a nest door bell and I have paid for the nest aware subscription but whenever I try to play a video recording it just shows how long the video is and a screen shot, but won’t actually play the video.&nbsp;<BR /><BR /></P><P>I have check my modem and rebooted. It is working correctly. I have uninstalled and reinstalled the app and it’s up to date and I have rebooted the camera itself and it’s still not playing videos.&nbsp;</P> Mon, 11 Oct 2021 22:58:33 GMT aradams1s 2021-10-11T22:58:33Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-door-bell-won-t-play-video-recording/m-p/25089#M4660 <P>I have a nest door bell and I have paid for the nest aware subscription but whenever I try to play a video recording it just shows how long the video is and a screen shot, but won’t actually play the video.&nbsp;<BR /><BR /></P><P>I have check my modem and rebooted. It is working correctly. I have uninstalled and reinstalled the app and it’s up to date and I have rebooted the camera itself and it’s still not playing videos.&nbsp;</P> Mon, 11 Oct 2021 22:58:33 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-door-bell-won-t-play-video-recording/m-p/25089#M4660 aradams1s 2021-10-11T22:58:33Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-door-bell-won-t-play-video-recording/m-p/28715#M5410 <P>Hi there,&nbsp;</P> <P>&nbsp;</P> <P>Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue.&nbsp;</P> <UL> <LI>Do you still need help with this issue?</LI> <LI>What troubleshooting steps have you done thus far?</LI> </UL> <P>Please let me know if you need further assistance.&nbsp;</P> <P>Best Regards,&nbsp;</P> <P>Brad.</P> Tue, 19 Oct 2021 16:21:05 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-door-bell-won-t-play-video-recording/m-p/28715#M5410 Brad 2021-10-19T16:21:05Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-door-bell-won-t-play-video-recording/m-p/35599#M6683 <P>Still not recording video</P> Sun, 31 Oct 2021 13:38:42 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-door-bell-won-t-play-video-recording/m-p/35599#M6683 Dave5209 2021-10-31T13:38:42Z