topic Re: Google Indoor Camera Night Vision Too Dark in Cameras and Doorbells

Google Indoor Camera Night Vision Too Dark

LK18 — Sat, 01 Oct 2022 22:51:03 GMT

We just set up the Google Nest Indoor 2nd Gen camera as a baby camera. As you can see in the image below, the night vision is all but worthless due to focusing solely on the walls to left and right. Any idea how to fix this aside from moving the camera? We have a Nest IQ Indoor (2018) and it’s night vision is superb - never had an issue like this before.

Edit: this is apparently affecting a lot of us Nest users. If you are also having this issue, please add your voice below so we can get more notice by Google.

Re: Google Indoor Camera Night Vision Too Dark

MplsCustomer — Mon, 26 Sep 2022 17:36:39 GMT

@LK18

That's far darker than either our 2nd gen Nest Cam Indoor or our older Nest Cam Indoor.

You don't by any chance have "Night vision" turned off under Video in the camera's Settings, do you? Can you see whether the infrared LED lights on the camera come on at night?

Re: Google Indoor Camera Night Vision Too Dark

Djross22 — Tue, 27 Sep 2022 12:12:35 GMT

I recently started having the same issue on several of my second generation indoor wired cameras.

Literally haven't moved them, suddenly I have the same issue.

Any advice?

Re: Google Indoor Camera Night Vision Too Dark

LK18 — Tue, 27 Sep 2022 16:57:23 GMT

Ok, since we are at the hospital waiting for the baby to come, I haven’t been able to check it out yet.

what I can say is this: after we reinstalled our old baby cam (Owlet) about two feet beneath the Nest, suddenly the Nest works. It’s almost like it’s using the Owlet cam’s LED for its own night vision.

Re: Google Indoor Camera Night Vision Too Dark

LK18 — Tue, 27 Sep 2022 17:11:24 GMT

See my reply to MplsCustomer above. I think it may be an LED issue because when I put a separate camera below the Nest cam, the Nest cam started to work (I think it was using the other cameras LED).

this is not a solution, but it may be a start! Let me know if you have any other leads.

Re: Google Indoor Camera Night Vision Too Dark

Cdbw — Wed, 28 Sep 2022 04:48:14 GMT

I am having the exact same issue that started just 2 days ago. The nest camera doesn’t see as well in the dark. I wondered if it was from an update or something but no luck

Re: Google Indoor Camera Night Vision Too Dark

dantheuxman — Fri, 30 Sep 2022 12:20:06 GMT

I too started having the exact same issue 3 days ago. Night vision went way too dark (no problem with prior to this) and now, during the day, it flickers and the white balance is completely off.

Re: Google Indoor Camera Night Vision Too Dark

Djross22 — Thu, 29 Sep 2022 13:03:42 GMT

Sounds like it might be an update issue.

Re: Google Indoor Camera Night Vision Too Dark

LK18 — Thu, 29 Sep 2022 19:50:33 GMT

Update to Google Home? It looks like there was an update about a week ago.

Re: Google Indoor Camera Night Vision Too Dark

Jamief1207 — Fri, 30 Sep 2022 01:48:22 GMT

Here to echo the recent issue. A couple of days ago, we noticed flickering on our camera feed during the day and the night vision looks awful now. I performed a factory reset and the flickering is gone but night vision still looks bad. Must have been an update.

Re: Google Indoor Camera Night Vision Too Dark

LK18 — Fri, 30 Sep 2022 01:50:52 GMT

Thanks for sharing. I hope if we get enough attention/activity here, Google will do something.

Re: Google Indoor Camera Night Vision Too Dark

LK18 — Fri, 30 Sep 2022 01:51:55 GMT

Just coming back to confirm that, yes, night vision is on and the infrared LEDs are on too.

Re: Google Indoor Camera Night Vision Too Dark

LK18 — Fri, 30 Sep 2022 01:52:19 GMT

Thanks for sharing! Hopefully Google sees this.

Re: Google Indoor Camera Night Vision Too Dark

LK18 — Fri, 30 Sep 2022 01:53:02 GMT

Thanks, we are not alone - apparently others have experienced this as well.

Re: Google Indoor Camera Night Vision Too Dark

adrie — Fri, 30 Sep 2022 14:49:53 GMT

Any news on the night vision, is there going to be another update. My indoor 2nd gen camera went black a few days ago. I do see the red LEDs at night coming on but image is completely dark.

Re: Google Indoor Camera Night Vision Too Dark

LK18 — Fri, 30 Sep 2022 15:51:58 GMT

None that I have heard yet - let’s keep this post buzzing so Google takes notice.

Re: Google Indoor Camera Night Vision Too Dark

dantheuxman — Fri, 30 Sep 2022 16:09:51 GMT

I have to mention that I have 3 of the latest gen cameras and so far, only one is having the problems we all have commented about. Anyone else have 1 out of multiple cameras messed up?

Re: Google Indoor Camera Night Vision Too Dark

MplsCustomer — Fri, 30 Sep 2022 16:14:52 GMT

This is not happening to all customers (ours is still working fine at night) there must be more to the problem than just the latest update (or maybe we're not on the latest version yet). The screen shot shows our camera's software version. Our Google Home app version is 2.58.104, but I don't see how the app's version could affect night vision recording.

Re: Google Indoor Camera Night Vision Too Dark

LK18 — Fri, 30 Sep 2022 20:43:23 GMT

My camera is the same model and has the exact same software as yours in the above screenshot. My Google Home app is also the same.

Re: Google Indoor Camera Night Vision Too Dark

adrie — Fri, 30 Sep 2022 21:49:50 GMT

what Is google do it about it ? I am ready to return my camera ?!