topic Cracking nest doorbell in Cameras and Doorbells

Cracking nest doorbell

Ana77 — Fri, 07 Oct 2022 23:04:10 GMT

Cracking on plastic of my doorbell. No direct sunlight. Very upset. What do I need to do to have warranty fix this issue? Don't even think it's more than 2 years old. NEED ANSWERS! NEED HELP!

Re: Cracking nest doorbell

MplsCustomer — Fri, 07 Oct 2022 23:34:22 GMT

@Ana77

You could try contacting Google Nest Support (https://support.google.com/googlenest/gethelp?hl=en) to see if they'll replace it. Generally, they are saying they "cannot" replace Google Nest Hello Doorbells for peeling if they are more than a year old. One of ours, two years old, is peeling, so we bought a silicone skin on Amazon to cover up the peeling shards.

With your post, there are now 360 threads on "peeling" doorbells in this forum.

Re: Cracking nest doorbell

janthadeus — Sun, 09 Oct 2022 05:18:13 GMT

Hi folks,

Yikes! We’re sorry to hear that. Could you fill out this form and let me know once you’re done?

I appreciate your help here, MplsCustomer

Thanks,

Re: Cracking nest doorbell

janthadeus — Wed, 12 Oct 2022 05:47:54 GMT

Hi Ana77,

We haven't received your form. Were you able to fill it out? Do you still need help?

Regards,

Re: Cracking nest doorbell

aatienza — Sat, 15 Oct 2022 15:44:25 GMT

Hey there,

Do you still need help with your device? If so, please fill out the form.

Thanks,

Archie

Re: Cracking nest doorbell

aatienza — Tue, 18 Oct 2022 18:45:05 GMT

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie