topic nest battery camera at 1% and will not charge in Cameras and Doorbells

nest battery camera at 1% and will not charge

bruceantonacci8 — Mon, 10 Oct 2022 20:08:57 GMT

nest battery camera at 1% and will not charge

Re: nest battery camera at 1% and will not charge

MplsCustomer — Tue, 11 Oct 2022 02:13:59 GMT

We have had a Google Nest Camera (Battery) plugged in all the time with the optional power cable, and it stays charged at 77% or more at all times.

Do you have the charging cord or power cable plugged into the bottom of the camera with the cord feeding towards the FRONT of the camera?

Re: nest battery camera at 1% and will not charge

aatienza — Sun, 16 Oct 2022 19:49:50 GMT

Hey bruceantonacci8,

Oh no! I'm sorry to hear that. When did it start happening? To confirm, were you able to properly connect the power cable and adapter to your camera? Have you tried using a different power cable and adapter to see if that helps? Also, have you tried any troubleshooting steps to fix this?

I appreciate the help, MplsCustomer.

Thanks,

Archie

Re: nest battery camera at 1% and will not charge

aatienza — Mon, 24 Oct 2022 05:33:44 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: nest battery camera at 1% and will not charge

aatienza — Wed, 26 Oct 2022 05:28:26 GMT

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie