topic Re: Magnetic Base Replacement in Cameras and Doorbells

Magnetic Base Replacement

cffraser — Tue, 28 Sep 2021 20:45:27 GMT

Google Nest Cam Outdoor. Our magnetic base was lost during a move, the camera is out of warranty and I can't get the magnetic base replaced? Do I have any options besides buying a new camera just for a magnetic base?

Re: Magnetic Base Replacement

Cigar52 — Mon, 11 Oct 2021 20:25:17 GMT

I too have also lost one of my 3 base magnets. Any help is appreciated.

Re: Magnetic Base Replacement

cffraser — Tue, 12 Oct 2021 14:43:51 GMT

It'd be great to get any type of feedback on this but my guess is Google just wants us to pay for a brand new camera instead of having us pay $10 for a magnetic base replacement.

Guess when the time comes I'll be purchasing a different camera.

Re: Magnetic Base Replacement

Brad — Tue, 12 Oct 2021 22:19:16 GMT

Hi folks,

Thank you for bringing this to our attention. I would like to collect some information from you on this potential replacement. Please look out for an email from us to your email on file.

As for providing feedback, you are welcome to leave your feedback on the app. Or you can leave it here and I can forward it.

Best Regards,

Brad

Re: Magnetic Base Replacement

Cigar52 — Wed, 13 Oct 2021 13:06:43 GMT

Thanks Brad. I will look for referred email (not received as of this time).

Murray

Re: Magnetic Base Replacement

cffraser — Wed, 13 Oct 2021 16:40:40 GMT

I appreciate the response, Brad. I’ll keep an eye out.

Cheers,

Connor

Re: Magnetic Base Replacement

Brad — Wed, 27 Oct 2021 21:31:00 GMT

Hey folks,

Thank you for your guys patience! I know it's been a minute, but we will be getting to these as soon as we can.

Best Regards,

Brad.

Re: Magnetic Base Replacement

Cigar52 — Wed, 03 Nov 2021 16:52:48 GMT

Thanks Brad,

Any update?

Murray

Re: Magnetic Base Replacement

GarrettDS — Tue, 21 Dec 2021 22:08:44 GMT

Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Re: Magnetic Base Replacement

GarrettDS — Wed, 22 Dec 2021 18:43:52 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS