topic Re: No access to my wired doorbell in Cameras and Doorbells

No access to my wired doorbell

Smarinopoulos — Thu, 13 Oct 2022 18:07:22 GMT

My place of employment purchased a nest wired doorbell. The manager who created the account is no longer with our company. And his email address is no longer in existence. I tried to do a complete factory reset with no luck. How could I gain access to this doorbell?

Re: No access to my wired doorbell

MplsCustomer — Thu, 13 Oct 2022 20:17:10 GMT

@Smarinopoulos

If you can read the serial number and the 6-character setup code on the back of the Google Nest Hello Doorbell, you could try contacting Google Nest Support and ask them to override their controls to allow you to use the doorbell:

https://support.google.com/googlenest/gethelp?hl=en

Re: No access to my wired doorbell

janthadeus — Tue, 18 Oct 2022 03:33:41 GMT

Hi folks,

I just wanted to jump in real fast to see if you saw MplsCustomer's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks for the help here, MplsCustomer.

Regards,

Re: No access to my wired doorbell

EmersonB — Fri, 21 Oct 2022 16:14:45 GMT

Hi everyone,

@Smarinopoulos I just wanted to follow up and see if you still need any help? Let me know if you have any additional questions from here.

@Jt and @MplsCustomer I appreciate your help.

Thanks,
Emerson

Re: No access to my wired doorbell

EmersonB — Sat, 22 Oct 2022 16:29:40 GMT

Hello Smarinopoulos,

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Best,
Emerson