topic Re: Mounting Magnets in Cameras and Doorbells

Mounting Magnets

deannadobbin — Wed, 13 Oct 2021 17:03:41 GMT

We have 2 Outdoor and @ Indoor Nest cams. In our current house we've been using them all inside for a new puppy. We're now moving to a house and want to mount the outdoor cams outside (likely purchasing mounting hardware). When viewing mounting hardware online, they all require the original mounting magnet that came with the outdoor cams. We are unable to mount them outside at all without the original magnets, even when purchasing other hardware.

After searching high and low it appears you cannot purchase the magnets unless you get a whole new camera with the magnet included. We have two perfectly good outdoor cams at a value of almost $500 when they were new.

Is there anyway to get two of the original mounting magnets without starting completely over?

Thank you!

Re: Mounting Magnets

MrVacca — Wed, 13 Oct 2021 18:19:27 GMT

I do not believe you ate able to purchase them directly through the Google Store. You'd have to check third party dealers or sites.

Best of luck @deannadobbin

Re: Mounting Magnets

Brad — Fri, 22 Oct 2021 18:02:32 GMT

Hi there,

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. I would love to look into this further for you.

We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started.

Please let me know if you need any further assistance!

Best Regards,

Brad.

Re: Mounting Magnets

GarrettDS — Wed, 08 Dec 2021 22:52:51 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS