topic Re: deleat the word home2 from my nest in Cameras and Doorbells

deleat the word home2 from my nest

letsgo — Tue, 01 Nov 2022 11:41:50 GMT

when I log onto NEST, 2 choices pop up SWITCH TO (home OR nest2 ) I would like to ERRASE nest2, it is not required .. I cannot find ( DELEAT nest2 )

Re: deleat the word home2 from my nest

MplsCustomer — Tue, 01 Nov 2022 14:38:21 GMT

@letsgo

These are Google Nest's instructions for removing a home from the Google Nest app:

https://support.google.com/googlenest/answer/9293015?hl=en#zippy=%2Cremove-a-home-from-the-nest-app

Re: deleat the word home2 from my nest

letsgo — Fri, 04 Nov 2022 09:52:06 GMT

got NO HELP FROM YOU . its like being in a BUMPER CAR IN A CIRCUS WITH GOOGLE HELP . just going from one WEB PAGE TO ANOTHER and your still no further ahead THAN when you first started. I spent over 8 HOURS trying to delete " home2" AND STILL NO SATISFACTION. GOOGLE SCREWED EVERY THING UP WHEN TAKING OVER NEST.

stay safe

Re: deleat the word home2 from my nest

MplsCustomer — Fri, 04 Nov 2022 14:00:52 GMT

@letsgo

Maybe this will help.

In the Google Nest app, if you select the "home" you want to delete and then select Settings | Home info, you're supposed to see a "Leave home" option, and when you select it, you should have a "Leave" option (https://support.google.com/googlenest/answer/9293015?hl=en#zippy=%2Cremove-a-home-from-the-nest-app%2Cmove-a-nest-product-to-another-home). However, since I sign onto the Google Nest app with a Google (gmail) Account, I don't have this option; per the help topic, I have to use the Google Home app to do so.

In the Google Home app, if you select the "home" you want to delete and then select Settings, you're supposed to get a "Delete this home" option, and when you select it, you should have a "Delete" option (https://support.google.com/googlenest/answer/9691327?hl=en#zippy=%2Cdelete-a-home). However, since my one "home" has another member (per the help topic, I would first have to remove all other members), I only get a "Leave this home" option.

Re: deleat the word home2 from my nest

Jake — Wed, 09 Nov 2022 21:44:19 GMT

Hey there,

Thanks so much MplsCustomer for the helpful reply.

I wanted to check in and see if you managed to see MplsCustomer's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Re: deleat the word home2 from my nest

aatienza — Wed, 16 Nov 2022 04:45:55 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: deleat the word home2 from my nest

aatienza — Thu, 17 Nov 2022 22:51:23 GMT

Hey folks,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie