topic Re: Nest cam outdoor no light in Cameras and Doorbells

Nest cam outdoor no light

Pauledgcott — Thu, 27 Oct 2022 11:42:35 GMT

It's was working now it's dead. No light, app won't connect to it.

It has power, fuse checked too, still nothing.

This product has always been a bit sketchy and way less than reliable and certainly stopped me buying any other Nest products.

Has it finally given up? Or is there a way out of this?

Re: Nest cam outdoor no light

MplsCustomer — Thu, 27 Oct 2022 17:14:36 GMT

@Pauledgcott

Could the USB power supply have died? Also, I'd also be tempted to plug and unplug the USB plug a bunch of times in case there's unseen corrosion causing a poor connection. We have three Google Nest Outdoor Cameras (the oldest is 3-1/2 years old), with the USB power supplies inside our detached garage, and have had good luck with all three. Unfortunately, Google Nest doesn't sell any spare parts; they used to sell the outdoor adapter for the IQ camera but it's been out of stock for months.

Re: Nest cam outdoor no light

Pauledgcott — Thu, 27 Oct 2022 17:19:22 GMT

Thank you that is exactly what it was the cable had been moved and I had forgotten that the USB unplugged and it had been turned slightly. So I found it on my own but you were on the money, so thank you again for taking the time to respond, much appreciated.

Re: Nest cam outdoor no light

EmersonB — Tue, 01 Nov 2022 17:56:47 GMT

Hello folks,

@Pauledgcott I wanted to make sure that everything is covered here. I hope that sheds some light on the issue. If you have other questions and concerns, feel free to let me know.

I appreciate the help, @ MplsCustomer.

Best,
Emerson

Re: Nest cam outdoor no light

EmersonB — Fri, 04 Nov 2022 18:10:58 GMT

Hello Pauledgcott,

I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.

Regards,
Emerson

Re: Nest cam outdoor no light

EmersonB — Sat, 05 Nov 2022 18:26:23 GMT

Hey Pauledgcott,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Emerson