topic Re: Nest doorbell not showing in nest app in Cameras and Doorbells

Nest doorbell not showing in nest app

Jayne2 — Sun, 06 Nov 2022 20:42:50 GMT

My new nest doorbell (battery) is not showing on my nest app?
it’s showing and working on my Google home but not my nest app?
Any ideas

Re: Nest doorbell not showing in nest app

David_K — Sun, 06 Nov 2022 22:32:28 GMT

Nest Doorbell (battery) is designed for the Home app, and won't appear in the Nest app.

Re: Nest doorbell not showing in nest app

Rubes — Tue, 08 Nov 2022 14:37:16 GMT

Just for more context…

Google removed compatibility with the Nest app and the home.nest.com website for all new cameras released in 2021 and later. Cameras released previous to 2021 will still work with the Nest app.

Re: Nest doorbell not showing in nest app

EmersonB — Sat, 12 Nov 2022 16:43:50 GMT

Hi Jayne2,

I'm dropping by to ensure that everything is covered here. I hope that the information sheds some light on the issue. If you have other questions and concerns, feel free to let me know.

I appreciate the help, davidking and Rubes.

Regards,
Emerson

Re: Nest doorbell not showing in nest app

EmersonB — Tue, 15 Nov 2022 17:12:14 GMT

Hello Jayne2,

I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.

Thanks,

Emerson

Re: Nest doorbell not showing in nest app

EmersonB — Wed, 16 Nov 2022 18:20:01 GMT

Hey Jayne2,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Best,
Emerson