Battery camera keeps going black while live streaming

maroien — Fri, 11 Nov 2022 09:51:20 GMT

Hi,

I have a Google Nest outdoor camera (battery) which I use as a baby call to live stream my toddler when she is a sleep in the nursery or out on balcony in the stroller. When she is sleeping I turn on the camera and live stream it to one of the google nest hubs (2 gen). When using it indoors it is plugged into the charger, while outside it is running on battery.

My issue is that sometimes, regardless if it is running on battery or hard wired the live stream to Nest hub will go black. As far as I can tell the Google WiFi does not drop connection with eider the camera or the Nest hub and the camera is never below 90% power. I have a great and steady bandwidth of 1000/1000 that actually delivers flat 90% efficiency and I cannot remember the last time it dropped. The connection also shows great connection all devices.

The camera is on Max use setting, and battery saving is turned off trough the google home app. I did a factory reset a few weeks back but the issue remains.

Quick summery:

Nest cam goes black on live streams locally then comes back after 1-2 min.

My setup:

Google Nest Hub 2 gen

Google Nest outdoor camera (battery)

Google Nest WiFi Pro

topic Battery camera keeps going black while live streaming in Cameras and Doorbells

Battery camera keeps going black while live streaming