topic Re: Camera offline after power cut in Cameras and Doorbells

Camera offline after power cut

CarmelO — Thu, 10 Nov 2022 06:35:06 GMT

both my battery nest cameras appearing offline after a power cut in the neighbourhood yesterday. How do I re-establish a connection ?

Re: Camera offline after power cut

Brad — Mon, 14 Nov 2022 18:06:38 GMT

Hey there,

Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.

Best regards,
Brad

Re: Camera offline after power cut

Brad — Thu, 17 Nov 2022 18:09:52 GMT

Hi there,

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.

Best regards,

Brad

Re: Camera offline after power cut

Brad — Fri, 18 Nov 2022 18:13:01 GMT

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad